For genuine Dr.Trainer products purchased from Dr.Trainer Amazon store or Dr.Trainer.com in new, unopened, unaltered condition. 

To obtain a replacement under the terms of this warranty for products purchased within the US, please submit a warranty request here.

Valid proof of purchase clearly showing the original purchase date, product name and/or model number, and place of purchase is required for warranty service.

Warranty Period

Dr.Trainer warrants for ONE years to the original retail purchaser that the product shall be free of defects in materials or workmanship for a period specified above, from the date of purchase. If this product proves defective in either materials or workmanship, Dr.Trainer, at its option, will replace the product, at no charge for parts or labor.

If the product model is no longer available and cannot be replaced with an identical model, Dr.Trainer at its sole option may replace the unit with a current model of equal or greater value.

Fast US Shipping

Free Shipping on Orders over $44.99

Return Policy

Free Returns within 30 Days

Customer Support

Online Store - service@furrykid.com

Service Time

We will reply all your questions within 24Hours.

Our support team will be here with you for 7 Days.